FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images.
If you need the invoice receipt in PDF, you can get this from your PurplePatchStudio.com account.
- Go to: PurplePatchStudio.com > My account > Orders.
- Find the order you want the invoice for.
- Select either “View” or click on the order number.
ALL products are eligible for return under our 7 Day Replacement Guarantee. In case you receive a product with a manufacturing defect, please raise a return request within 7 days of delivery.
If a popular item is out of stock, we try hard to restock within 2 weeks. For slower selling items, we try to restock within 1-2 months. However, please understand that restock times will vary greatly because some of the manufacturers we work with are very small. There are so many other reasons why a product is out of stock for an extended period of time.
You can reach out to our store Purple Patch Studio or simply ship your parcel to the following Address.
Purple Patch Studio
25/E, Laxmi Industrial Estate,
New Link Rd, Andheri West,
Mumbai, Maharashtra 400053.